Published case study
SiriusXM
KCS learning initiative
Enterprise training and coaching supporting Knowledge-Centered Service adoption.
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Selected work
Case studies showing how I approach learning design, facilitation, coaching, and performance support.
In development
Geotab
Technical enablement
Case study framework ready for content, examples, and sanitized artifacts.
In development
PCS
Operational learning
Case study framework ready for onboarding and performance-support examples.